When it comes to choosing a website hosting company, you may feel
slightly overwhelmed at the plethora of choices available. It seems that
there are as many fake positive reviews these days as there are
authentic reviews, so it’s difficult to know if you can trust the buzz
about a particular host.
At the same time, choosing the right website host is vital to running a
successful website. Small Business Computing finds that some of the most common complaints against web hosting companies include bad customer service, site downtime and hidden fees.
Nonetheless, choosing the wrong host may bring about much, much worse problems, such as:
1. Loss In Revenue – When your website goes down
that means time that people cannot visit your site to purchase your
products. You’ll lose revenue, or worse, customers to a competitor’s website.
2. Slow Website Loading Speeds – The quality of your web hosting impacts the speed of your website, which in turn, affects every metric you care about: bounce rate, search rankings, and conversion rate. Research indicates that an increase of 1 second in page load time can cause a 7% drop in website conversion rate.
3. Site Security – Even the most secure website is
not safe from hackers and malware attack. However, a good web hosting
company will have safeguards in place to prevent these attacks, or react
quickly to right any security issues, while a poor hosting company may
mean that your site is down for weeks. A non-responsive
host will not help fix the problem at all and you might have to
rebuild your site from scratch on a new server to get rid of the issues.
Choosing the right web host
1. What are my hosting needs?
Figuring out your hosting needs is essential to decide the type of hosting plan required. What type of website is being built; will it be mainly text-based or will it utilize other forms of media? If your site will use a lot of bandwidth, a shared hosting plan may not be right for you. Instead, you may want to looking into dedicated hosting solution. On the other hand, if security is a concern and you won’t be using a lot of bandwidth, then a VPS may be a better choice for your site.Do you need Windows technologies for your website, such as ASP, Microsoft Access or Microsoft SQL? Perhaps you need Unix-based hosting to utilize technology like WordPress, PHP, Perl and MySQL. Beginners will want a simple shared hosting account on a Unix-based server. This is the easiest to use and will fit your needs as a beginner. However, ensure that the host has the option to upgrade.
2. How long am I tied into the contract?
Some hosts offer a huge discount, but you have to pay 2 years in advance. Even if the company offers a guarantee, you may have trouble regaining the funds you’ve already paid out. It’s probably best to opt for a month-to-month or at the most a quarterly plan with a brand new web hosting company until you’re sure you want to stay with that company for the long term.3. What are the renewal prices?
Cheap hosting companies use a low price tag to entire new customers to sign up, but then raises the prices when it comes time to renew. To avoid unpleasant surprises, ask what the renewal prices are upfront, and make note of it as you do your research for a new website host.4. What will cause Suspension Of hosting account?
Does the hosting company you are looking at claim to offer “unlimited” hosting? "Unlimited" hosting has a limit. Ask questions to find out what bandwidth usage will get your site slowed down or suspended. This information will not be readily available, so you’ll have to contact customer service and ask them point blank how much the “unlimited” plan truly comes with. Even then, you may have to rely on reviews to uncover the truth as some hosting providers are covering the marketing fib of “unlimited” by suspending accounts with high usage for various TOS violations.5. What does the hosting plan come with?
At a minimum, you’ll want a company that supports FTP, PHP, Perl, SSI, .htaccess, SSH, MySQL, and Cron Tabs. If you’re a beginner, you’ll want an easy environment like CPanel and if you’re an advanced user comfortable with installing your own software on your website then you’ll want to be sure you have the support to accomplish that easily.6. What is the refund policy?
Keep in mind that many cheap hosts will claim to offer a money-back guarantee to get your business but to actually collect that money when you have an issue with their service is a totally different matter. If your site is down 10 days out of 30, will they give you a credit for those days? What about if their uptime and space guarantees are not met? Will they let you out of your contract and issue you a refund of any unused money? Ask the right questions.7. Is the hosting environment Easy to use?
Ask to see a demo if one is not already available and see how easy it is to point a new domain to your site, add folders, upload files and do other everyday tasks. These tasks will vary based on what type of site you own, so you’ll need to make sure the tasks you complete regularly are simple to access and use.8. Will the host Help With Site Migration?
If your site is already built and you’re looking for a new company, ask if they will migrate your site to their server for free. This saves you a lot of time and aggravation as all you’ll need to do is change the ISP for your domain name instead of moving your site, databases and other information.9. Does the server offer email hosting?
While most website hosting providers do offer this feature, it isn’t a
given. I was caught by surprise during a host switch to find that my
new hosting plan did not include email hosting service. An email hosting
feature allows you to send out an email and receive email from an address like info@yourserver.com. It helps create a professional appearance for your business. It would be great if your new hosting plan offers it.
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